First, check to make sure you transferred funds from your Goals to your Qapital Spend account. You'll need to do this in order to access the money with your Qapital Visa® Debit Card, or your card will be declined for insufficient funds.

SHAZAM Falcon®, our card processor, may have blocked your card due to unusual activity. You'll need to contact SHAZAM Falcon® directly to verify any attempted charges. If they haven't reached out to you already, you can call 855-219-5399 or 866-508-2693.