Open the Qapital app and navigate to the Move Money tab (icon with two arrows pointing opposite directions).
Step-by-Step Instructions for Money Transfers
Open the Qapital App: Navigate to the Move Money tab (icon with two arrows pointing opposite directions).
Start a New Transfer: Tap on 'New Transfer.'
Select Accounts:
Choose the From account (where you want to transfer money from).
Select the To account (where you want the money to be transferred).
Enter the Transfer Amount: Use the slider or numeric keypad depending on your app version. Click on the numeric figure to input the desired amount.
Complete the Transfer: Tap on 'Transfer Money' to finalize the transaction.
Common Issues and Fixes During Transfers
If you encounter issues when transferring funds, here are common problems and their solutions:
Cannot Enter Transfer Amount: Ensure both the To and From fields are filled correctly. The button to enter the amount will only be enabled if these fields are completed.
Cannot Transfer Money from Other Accounts: Transfers can only be initiated from a linked funding account on record. If the external account is not your funding account, it will not be eligible for transfer.