Your Wedbush Next account can go negative for a few reasons. Most of the time it's due to transactions to Wedbush Next being returned to your external bank while the balance in your Wedbush Next account is not high enough to cover the return. When that happens, your bank sends us one of the following bank codes as a reason for the return:

R01 - Insufficient Funds
R02 - Account closed
R08 - Stop Payment placed on a transfer into Wedbush Next
R10 - User indicated that Wedbush Next is an unauthorized merchant
R16 - Frozen funding account due to legal order

This can also occur when there is spending over the available balance in your Spend account.

In some cases, you may see a balance of $0.00 in Wedbush Next, and still receive a notice regarding your negative account. This is because a change has been made on the backend, and the negative balance is not reflected in the app. Please reach out to support@qapital.com or message us directly in the support section of the app, for assistance.

Payment can be remitted in the app by initiating a transfer to the account with a negative balance by requesting an ACH push from your bank to your Spend Account. To complete an ACH push, you'll need to request that the funds are sent to your Spend account using the routing and account number provided in the app. If you are unsure how to complete an ACH push (this may be able to be done in your bank's app), please reach out to your bank for further assistance with these steps.

You can also offset the account by money order/check payable to Qapital, LLC for the amount owed to the following address: